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Customer Testimonials

Dear Chris and Lorraine,

My word, talk about speedy service: our pens were delivered yesterday morning! Thank you very much – both my husband and myself are thrilled with them. He got the Black Mulga and I got the Blackwood – in fact it is on my desk as I type this email.

Again many thanks, the pens write beautifully, look terrific and it was fabulous service. All the very best for a lovely Christmas to you both.

Best wishes,
Denise

Hello Chris,

They arrived today and I am absolutely thrilled with them !!!

Thank you, they are exactly what I was looking for !! Great product and exceptional service !!

Kind Regards,

Jody

Hi Chris,

I received my order today. Thank you so much, I am thrilled with all of it, everything is beautiful!

Thanks, Amanda

Chris,

The wallet arrived in today's mail. Thank you for the very, very speedy service!

The wallet looks as good as the web photos and I think my husband will enjoy using it for many years.

Thanks again.

Judith

Thank you - the parcel arrived yesterday, safe and sound. I am very pleased with the little (pewter) animals and I very much appreciate your prompt and helpful response to my request.

Regards,

Dear Chris

The pen and case arrived safely yesterday and I am really thrilled with it. It has now been sent to Switzerland as a 70th birthday present.

Very many thanks,

Regards Murray

Chris

It arrived today … naturally! It's perfect -- just like the one we bought in Sydney ten years ago.

He'll be very happy!

Thanks for your help - Merry Christmas!

(Barbara USA - purchased a Kangaroo Leather Wallet)

Hello,

I’m dropping you a quick line to thank you so much for your super prompt service.

The jarrah box I ordered last Sunday arrived safely on Tuesday!!!

You can’t beat that anywhere I think. Best wishes for the Festive Season,

Kind regards,

Dot

Hi Chris,

The knives arrived the day after you sent them. We are very happy with the quality and finish of the (cheese) knives.

They are going to make great gifts.

Thank you

Regards Shane and Jenny

Hi Chris

Just letting you know that my order of the pens and pewter koala arrived a few days ago. As before with my last order, they are beautiful!

The koala is a particularly gorgeous one with such a cute face! Thank you so much for getting them posted to me so quickly.

Much appreciated.

Kind regards Gemma

Hi Chris,

My pens arrived in good order today....The items are as described and I’m most impressed by the excellent quality and the reasonable price.

Thank you so much for the speedy delivery; care in packaging, and for your outstanding customer service.

My friends from overseas will be very happy. (I’m thinking of buying myself one.)

Thank you once again.

Happy customer.

Amy

Thankyou Chris – we received our order in today’s mail.

Thanks for your prompt service.

Regards, Grant

Hi

I just wanted to say thank you for providing such a great service! The cheeseboard has just arrived and it looks lovely, a perfect gift.

Thank you for sending it so promptly!

Kind Regards,

Belinda

Hi Chris

Received the (30) pens – thank you, they look great!!

I have coded your invoice and sent to accounts for processing. Thanks for all your help and the quick turnaround.

Regards

Nicole

Appreciate your stellar service again.

Greg

I just received my order and wanted to let you know how pleased I am with it. It is fantastic quality and a beautiful product. Thank you.

Tamila

Hi Chris

Just thought I'd send a quick note to say thanks for sending my order so quickly,

it arrived this morning which is great as I need it for an anniversary on Sunday!

Cheers Karen

Hi Chris,

Received the trinket box yesterday and we are very pleased with the finished product and know our daughter will love it.

Thanks Michelle

Hello Lorraine and Chris

Just letting you know that my 2nd order has arrived. The items are all beautiful...can't wait to give them as gifts!

Thank you so much for getting them in the post so quickly again for me at such short notice. I really appreciate this.

Have a nice day.

Regards

Gemma

Hi Chris

Just wanted to say thank you so much for letting us collect the weather station yesterday.

It's gorgeous, my Dad is going to love it :) Jenny

Hi Chris,

We sincerely thank you for your excellent and most efficient customer service and would have no hesitation in recommending your company to anyone.

Keep doing just what you are doing as you do it very well. We wish you continued success in your business.

Pam and Fred

Hi Chris

I received the box today. To say it's amazing is an understatement, it is absolutely beautiful, and so perfect. Thank you so much!

Thanks Chris,

I appreciate that and I like your style. Thank you.

Warm regards,

Ian

Hi Chris

We received the box thank you so much for delivering it. Its perfect absolutely love it!

Thank you again Sally :)

Chris,

Just received the Two Up Kip. Thank you so much for such efficient service.

Regards, Annette

Hi Chris,

The pens have arrived safety. They are beautiful. Thank you very much.

Kind regards,

Charlotte

Chris,

The pen has just arrived and it is gorgeous.

Thank you so much for your help, and I'll definitely be recommending your company to other people as a great place for gifts.

Thanks again.

Anna

Dear Chris,

Thank you for the wonderful Fountain Pen. I asked for a "round about" design and I am so glad that I left the design choice and making to you.

(Leave it to the Professionals!) I would whole heartedly recommend you to any one that wants a truly beautiful and exquisite pen that will last and last.

Many thanks again Chris, I am sure my husband will treasure this beautiful handcrafted piece.

Sue

Hi Lorraine,

Thank you so much! The parcel arrived this morning. Its a beautiful item, I think the recipient will like it very much.

Thank you again for your very kind assistance.

Many thanks,

Jess

Hi Chris,

Just a quick note to let you know the pen and pencil set arrived this morning and it looks great

Thanks,

David.

Thanks a lot for your help. I really appreciate it.

They will make lovely gifts for our international guests - we have had them before.

We think they are great.

Dear Chris and Lorraine,

My five pewter kangaroos have arrived safely. They will make lovely gifts - thank you so much!

I really appreciate the speed and efficiency with which you processed my order.

Every best wish,

Jennie

Hi Chris,

Thank you very much for the fast postage of the beautiful Waiters friend. What fabulous customer service you offer!

Thanks,

Jaime

Hi Chris,

Thanks, very much appreciated. Love your wallets and pens. I'll definitely be a returning customers.

with regards,

Justine

Hi

I just received my jarrah burl jewellery case. I was a bit apprehensive in purchasing online without being able to see and handle the object.

To my absolute relief, when I opened the excellent packaging, I was greeted by a piece of perfection.

The craftsmanship and finish was completely flawless. This box will be a gift to someone in Texas who has done me a very generous favour.

I wanted something that was representative of Australia and this certainly fits the bill. I am very proud to send this as a representation of Australian craftsmanship.

Thank you very much for such a professional service.

Regards

Jeff

Hello Chris,

We received the pens and boxes and they look great. Thank you so much.

Regards,

Traci

Dear Chris,

I now have it and it is beautiful! Thank you, I know my husband will love it.

Regards

Ineke

Hello Chris,

Just wanted to let you know that my order arrived safely a couple of days ago.

Thank you for your excellent service - good communication, fast postage, well-packed item. I am a very happy customer!

Thanking you, Olivia

Hi Chris,

This is just to let you know that the goods arrived safely yesterday. I love the items and (no doubt) my Japanese in-laws will love them too!

I have sent your details to a couple of friend who also have overseas relatives: potentially for Christmas gifts!

Thanks again for the speedy delivery and easy transaction.

Regards

Jeanette

Thanks very much for your prompt efficient service Chris.

All the best

Regards

Hi Chris,

The pen set has arrived and it is beautiful!

Thanks again for the great service and meeting our deadline for the gift.

Kind regards,

Charlotte

Hi Chris

The choice of wood was perfect. It is striking. We are impressed with Gene’s craftsmanship! The box is a work of art.

Be sure to pass on our comments.

Kind regards

Michelle

Hi Lorraine and Chris

The pens and boxes arrived today – absolutely wonderful. I can’t begin to tell you how happy I am with the order.

The pens and jarrah box are beautifully made and I am so glad you supplied the hard cases – they really display the pens well and look very stylish.

I am sure my relatives will love them and I am delighted that I can give them a little piece of Australia that is so tasteful.

Thank you so much for all your help and for supplying the cards. I wouldn’t hesitate to recommend you to anyone else who is looking for the perfect gift.

Kind regards

Gianna

PS – amazingly fast post at a very reasonable price too

Hi Chris,

The pen and pencil (set) arrived yesterday – I only have one word to say... beautiful, beautiful, beautiful! I know he will just love them.

Thank you so much for your time and patience.

I will definitely recommend your site to others.

Kind regards

Samantha

Hello Chris and Lorraine.

I have just received the gift set and it is fantastic. The set is as you described and the finish is awesome.

They really do look very nice as a set in the box. Thank you very much for your help.

If I ever have need for another nice pen/pencil set, rest assured I will contact you first.

Thank you again.

Paul

Thanks Chris

Great customer service.

cheers

Rohan

Just to let you know that the coasters arrived yesterday safe and sound.

Thankyou for the prompt service.

Kind regards

Elizabeth

Hi Chris,

I received your package today and the chest style boxes are very beautiful and I can see the high quality craftsmanship and timber involved.

Thank you also for the packaging all items well.

Kind regards

Thomas

Hi Chris,

Thank you so much for the delivery of the pens today – they look great.

Many thanks for your help,

Tamara

Hello Chris,

Many thanks I received my wallet today, very pleased with it.

Regards

Davina

Hello Chris. We loved the pen/pencil sets. Can I order another 2 please?

Thanks so very much!

Linda (USA)

Hi Chris,

Received the package this morning. Looks lovely.

Many thanks,

Jenni

Hi Chris,

The wallet arrived today and it is beautiful. I can't believe we received it all the way from Australia in just one week.

Thanks for great service. We've got your website bookmarked for future orders!

Regards,

Mary (USA)

Received pen/pencil sets today. Absolutely GORGEOUS!

Thank you so very much for your help and willingness to meet a very tight deadline! We will be sending more orders your way!

Thanks again,

Linda

Hi Chris.

Received our order today. Very pleased with the product and the service.

Thanks.

Russ

Chris and Lorraine,

Thank you very much for arranging the Jewellery box, it exceeded expectations, a rare event in this day and age.

Please relay our gratitude to Gene, his talent is extraordinary. This will remain in our family for many generations to come.

As we have two heirs, we may need to contact you again for Fathers Day ;-)

Regards,

Gary

I just wish to say thank you for such a great service. Our (Pewter) Kangaroo arrived safely.

It is going with us on our visit to Greece to be given to a Greek friend.

Thank you once again.

Christopher

Hi Chris,

We ordered a dozen small wooden boxes from you a couple of months back. The beautifully crafted boxes and plaques were a big hit with our investors.

We would like to order another 10 Jarrah trinket boxes 95x95x65mm high

Regards

Rebecca

Thank you Chris – you’re the best!

Dear Chris and Lorraine,

Thank you very much for the excellent job you did on the Jarrah business card boxes - they are lovely.

We are looking forward to presenting them at our 10 Year celebration on the 31st.

Best regards,

Claire

Hi Chris

Well the Pewter native animals have been a great success. Can I order more please?

Lindsay

Thank you for all your fantastic help and getting this done in such a short space of time.

Please thank Lorraine and the engraver and everyone! I love the boxes – I will surely come back again

Best wishes to you – Em

Hi Chris,

Very happy with the pens.

Wondering if you can do some more in a short turn around??

Thanks

Gabrielle

Thank you – the parcel arrived today and I’m extremely happy with everything – great gifts for my friends and family overseas!

Regards

Elaine

Hi Chris,

We have just received the Round Tuits......and they are AMAZING!

Thank you so much...hat’s off to you and your engraver!

We will be definitely buying from you again, excellent service and product, Thank you so much!

Hope you have a wonderful Christmas and New Year!

Regards

Deanne

Hi Chris,

Thankyou for sending the clocks, we received them today. Thank you again for your fantastic wood work.

Kind Regards

Rhiannon

I just thought you would like to know that the wallet arrived.

It was suppose to be a surprise for my husband's 45th wedding anniversary, and he loves it.

He loved the fact that it was kangaroo from Australia. Thanks for a happy anniversary gift and a pleasant transaction.

I have appreciated all of your correspondence.

Sheryl (USA)

Hi Lorraine,

The Document Box did arrive…and is everything that you said it would be. Beautiful in all respects.

Thank you, I appreciate the excellent service and the fine product.

Regards,

Angela

Hi Lorraine.

Thank you so much for the items to take to the UK. They really are beautiful and I am sure the family in the UK will be very happy.

Again Thank you

Regards

Mick and Janine

Hi Chris,

Just wanted to say thank you for all your assistance with the box that I purchased though you. It is perfect, actually better than I imaged.

So thank you for all you help and if you could pass onto Gene my thanks as well. My husband is very envious of his craftsmanship.

Thanks

Rachael

Hi Chris,

I received the pens last week and they are very good. The build of the pens are robust with good finish.

The nibs have the right balance of smoothness and some “feedback” from the paper.

I am very happy with the pens. Thank you very much.

Regards,

Arturo

Hello.

Just wanted to let you know that the jewellery box arrived today and it is absolutely GORGEOUS.

A friend and I are going halves in it for another friends 40th birthday and we wanted something that was special and that would become a keepsake and we definitely picked the right gift.

Thank you so much for such an easy purchase.

Regards,

Wendy

Thank you very much Chris. This is really good service and the pens look very nice. :-)

Gentlemen

Many thanks for your close attention to this. Rest assured that we will be doing more business with you.

Best regards

Ian

Hi Chris,

I received the pen yesterday, it looks great. Thank you.

Regards,

Stephen

Good morning Chris

The order of corporate gifts that we placed with you arrived safely on Friday. They are wonderful, very impressive!

Thankyou very much for such prompt, hassle-free service (and thankyou so much for providing us with a corporate discount, which was a very pleasant surprise)

We will definitely be doing business with you again in the near future.

Kind regards

Kerryann

Hi Chris

Just letting you know that I received the pen on Tuesday. Thank you very much, it is beautiful. My dad will love it!!

Thanks

Melissa

Hi There,

Just a quick note to let you know the items arrived today - beautiful, and thank you for packaging so well.

Best Regards

Lorna

Hi

Box arrived to-day. I am delighted with it.

James

Hi Chris, absolutely fantastic – the boss (and I) are really happy with these (they just arrived).

Once again thank you so much and we will be in touch, and let others know, when something else comes up!

Sean

Fast and Efficient - Great Customer Service

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